Privacy Policy
Feanatic values your privacy and is committed to protecting your personal information. This Privacy Policy explains how Embermont collects, uses, and discloses your personal information when you visit or make a purchase from our website.
Collection of Personal Information
When you visit our website, we collect information about your device, how you interact with our website, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, "Personal Information" refers to any information that can identify an individual. Below is an overview of the Personal Information we collect and why we collect it.
Device Information
- Purpose of collection: To improve website performance and enhance your browsing experience.
- Collection method: Automatically collected through cookies, log files, web beacons, tags, or pixels.
- Disclosure for business purposes: Shared with Shopify, our processor.
- Personal Information collected: Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and information about how you interact with the website.
Order Information
- Purpose of collection: To process orders, complete payments, arrange shipping, and provide customer support.
- Collection source: Provided directly by you.
- Disclosure for business purposes: Shared with Shopify, our processor.
- Personal Information collected: Name, billing and shipping addresses, payment information (including credit card details), email address, and telephone number.
Customer Support Information
- Purpose of collection: To provide customer support.
- Collection source: Provided directly by you.
- Disclosure for business purposes: As necessary to provide customer support Minors.
Our website is not intended for individuals under the age of 18, and we do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us so we can remove it.
Sharing Personal Information
We may share your Personal Information with trusted service providers to operate our business and fulfill our contractual obligations to you. For example:
- We use Shopify to power our online store. Learn more about Shopify's privacy practices at https://www.shopify.com/legal/privacy.
- We may share information when required to comply with applicable laws, respond to lawful requests, or protect our legal rights.
Behavioral Advertising
As described above, we may use your Personal Information to provide targeted advertisements or marketing communications that may be relevant to your interests. For example:
- We use Google Analytics to better understand how visitors use our website. Learn more about Google's privacy practices here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We may share information about your website activity, purchases, and interactions with advertisements with our marketing partners through cookies and similar technologies, where permitted.
- Shopify Audiences helps display relevant advertisements to potential customers and allows participating Shopify merchants to reach interested audiences using limited purchase-related information.
To learn more about how targeted advertising works, visit the Network Advertising Initiative (NAI): https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Opt Out of Targeted Advertising
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/enus/resources/policies/personalized-ads
- You can also opt out of certain advertising services by visiting: https://optout.aboutads.info/
Using Personal Information
We use your Personal Information to process orders, complete payments, manage shipping, provide customer support, and keep you informed about new products, services, and promotions. Our data processing practices comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.
Your Rights
If you are a California resident, you have the right to access, correct, update, or delete your Personal Information. You may also authorize another person to submit requests on your behalf. Please contact us using the information provided on our website to exercise your rights.
Cookies
We use cookies to improve your browsing experience and provide the services available on our website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain features and functionality of the website.
Cookies Necessary for the Functioning of the Store
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2 years |
| _secure_session_id | Used in connection with navigation through a storefront. | 24 hours |
| _shopify_country | Used in connection with checkout. | Session |
| _shopify_m | Used for managing customer privacy settings. | 1 year |
| _shopify_tm | Used for managing customer privacy settings. | 30 minutes |
| _shopify_tw | Used for managing customer privacy settings. | 2 weeks |
| _storefront_u | Used to facilitate updating customer account information. | 1 minute |
| _tracking_consent | Stores tracking preferences. | 1 year |
| c | Used in connection with checkout. | 1 year |
| cart | Used in connection with the shopping cart. | 2 weeks |
| cart_currency | Used in connection with the shopping cart. | 2 weeks |
| cart_sig | Used in connection with checkout. | 2 weeks |
| cart_ts | Used in connection with checkout. | 2 weeks |
| cart_ver | Used in connection with the shopping cart. | 2 weeks |
| checkout | Used in connection with checkout. | 4 weeks |
| checkout_token | Used in connection with checkout. | 1 year |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30 minutes |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | Session |
| keep_alive | Used in connection with buyer localization. | 2 weeks |
| master_device_id | Used in connection with merchant login. | 2 years |
| previous_step | Used in connection with checkout. | 1 year |
| remember_me | Used in connection with checkout. | 1 year |
| secure_customer_sig | Used in connection with customer login. | 20 years |
| shopify_pay | Used in connection with checkout. | 1 year |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3 weeks, or 1 year depending on the value |
| storefront_digest | Used in connection with customer login. | 2 years |
| tracked_start_checkout | Used in connection with checkout. | 1 year |
| checkout_one_experiment | Used in connection with checkout. | Session |
| checkout_session_lookup | Used in connection with checkout. | 3 weeks |
| checkout_session_token_<> | Used in connection with checkout. | 3 weeks |
| identity-state | Used in connection with customer authentication. | 24 hours |
| identity-state-<> | Used in connection with customer authentication. | 24 hours |
| identity_customer_account_number | Used in connection with customer authentication. | 12 weeks |
Reporting and Analytics
| Name | Function | Duration |
|---|---|---|
| _landing_page | Tracks landing pages. | 2 weeks |
| _orig_referrer | Tracks landing pages. | 2 weeks |
| _s | Shopify analytics. | 30 minutes |
| _shopify_d | Shopify analytics. | Session |
| _shopify_s | Shopify analytics. | 30 minutes |
| _shopify_sa_p | Shopify analytics related to marketing and referrals. | 30 minutes |
| _shopify_sa_t | Shopify analytics related to marketing and referrals. | 30 minutes |
| _shopify_y | Shopify analytics. | 1 year |
| _y | Shopify analytics. | 1 year |
| _shopify_evids | Shopify analytics. | Session |
| _shopify_ga | Shopify and Google Analytics. | Session |
| customer_auth_provider | Shopify analytics. | Session |
| customer_auth_session_created_at | Shopify analytics. | Session |
The length of time a cookie remains on your device depends on whether it is a persistent or session cookie. Session cookies expire when you close your browser, while persistent cookies remain until they expire or are deleted. Most of the cookies we use are persistent and remain on your device for anywhere from 30 minutes to 2 years.
You can control and manage cookies through your browser settings. Please note that disabling or deleting cookies may affect your browsing experience, and some features of our website may not function properly.
Most web browsers accept cookies by default. If you prefer, you can modify your browser settings to decline cookies. Additional information about managing cookies can usually be found in your browser's Help or Settings section.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations.
Do Not Track
Our website does not alter its data collection or usage practices in response to "Do Not Track" signals sent by your web browser.
Complaints
If you have any questions or concerns about how we process your personal information, please contact us using the details below. If you are not satisfied with our response, you may contact the appropriate data protection authority.
Our Business Information
Store Name: Embermont
Company Name: Embermont LLC
E-mail: support@embermont.com
Address: 5618 Red Oak Court, Sacramento, CA 95829, United States
Service Hours: Monday–Friday | Customer service replies within 24–48 hours during working days.